We pay much attention on the aftersale service, since our estalisment,we have the dedicated staffs and full set parts in stock for considerate quick aftersale service,
Warranty period: Three years for motor, two years for controller, one year for all rest parts for all vehicles with electric power.（for all vehiles with gas power,warranty is two years for whole carts）
Warranty scope: for all damages or problems caused due to the products itself(except for human factor,improper application or maintenance according to the instruction book and unpredicatable disasters).
Warranty proceed way:
1, replacements for any parts that broken under warranty period and warranty scope are available from us freely by sending out within two days once confirmed, the express fees belowed 400rmb would be totaly beared by our side, for any exceeded amount over 400rmb would be beared by the buyer.
2,Technical supports would be provided by words,pictures and vedios within one day after got,almost all of the technical problems can be solved by this way, we have the liablity to offer the technical supports to any clients bought our items, this liablity don’t have a limited period.
3, If very necessary, we can send our technician to your address to solve the problems as long as the buyer will share all the fees caused by this trip including the salary.